Welcome aboard, Angie & Kunal!
We're thrilled to have you join the Portcast team. We only hire people we believe will make an impact here β and we're proud to count you among that number. This hub brings together everything across People Ops & Onboarding into one place for your first weeks.
How to use this hub
Your role-specific path
What working at Portcast looks like
β¨ What we offer you
- Real ownership over your work from Day 1
- A real voice and impact on our direction
- Direct access to the founding team β no layers
- The chance to shape a company at an exciting stage
π€² What we ask of you
- Show up with curiosity, especially when things are unfamiliar
- Own your commitments β communicate early when something changes
- Be direct and kind β we default to candor, not politics
- Invest in the team's culture, not just your individual output
Your Setup Checklist
Work through these in your first day or two. Progress saves automatically on this device. Mandatory = required; Role-based = depends on your team; Day 1 = do early.
Tools & Access
Unless noted, log in with your Portcast Google account. Some apps are secured by Cognito β one Cognito account unlocks all Cognito-secured apps (request it from the Engineering / Data Science team).
Everyone
| Tool | What it's for | Access |
|---|---|---|
| Slack | Day-to-day chat & announcements | Google login |
| Notion | All docs, policies, playbooks, OKRs | Google login |
| Cosmos | Virtual office β all meetings. Be online in work hours | Google login Β· office link |
| ClickUp | Tasks & tickets | Google login |
| Talenox | HRIS β leave requests & payslips | Activate with Google email |
| Xero | Expense claims & reimbursements | Request from Finance |
| app.portcast.io | Our product β play around with it | Request credentials (Uday) |
| Metabase | Explore Portcast databases / analytics | Google login |
| Lever | ATS β recruitment & referrals | Role-based |
Also used: Miro & Figma (design/whiteboarding β request from the team).
π οΈ Engineering β for Kunal
Ping Stephen (Eng Manager) or the Engineering team to set these up. Full guide, project list & KT recordings are in the Engineering Onboarding page β.
| Tool | For |
|---|---|
| GitLab | Codebase + CI/CD (set up SSH & 2FA) |
| AWS Β· Grafana Β· Sentry | Hosting, monitoring & error tracking (request keys) |
| Hasura Β· OpenSearch Β· 5 Dash Β· Snowflake | Data APIs, logs & production data (Cognito / on need) |
| Testing UI | Safe sandbox of the product to experiment on |
Local setup: VS Code, GitLab SSH, pyenv (Python), nvm (Node), Docker / OrbStack, AWS CLI. Read the Software Development Manifesto, Architecture overview & RFC Docs (all linked in the eng onboarding page). Core projects: P-ETA (main app) and the DI-* data-ingestion microservices (Containers, Ports, Schedules, Terminals, Vessels).
By function β other tools
π§ Customer Success / Sales
HubSpot (CRM), the product web app, Stoplight (API docs). Sales prospecting: Apollo, Wiza, Postmark.
π£ Marketing
HubSpot, SendPulse, Canva, Ahrefs.
π Data & Analytics
Metabase, Snowflake, 5dash, stats.portcast.me, GitLab.
π¨ Product & Design
Figma, Notion (PRDs & feature tracker), PostHog, ClickUp.
CORE Values & Culture
These aren't posters on a wall. They're how we make decisions, give each other feedback, and hire β and how we show up every day.
Who we are
We're a lean, globally distributed team of A+ players on a journey from data β insights β recommendations β actionability β helping supply chain teams move from reacting to disruptions to making confident, informed decisions ahead of time.
Culture in action
Our rituals keep culture alive across time zones β from All-Hands to Friday Hangouts, Random Coffee Chats, and the Well-Done appreciation bot. See Meetings & Rituals for the full rhythm.
Read the full Culture page βWays of Working
We're remote-first and we never track hours. We emphasise outputs, progress, and responsiveness. Remote flexibility matters β but work can't lack visibility, and slow responses that block others can't become the norm. These are non-negotiable expectations for a distributed team.
β° Core collaboration hours
Be reachable during the shared working hours for your region:
(12:30β7:30PM SGT)
During this window: be online in Slack & present in Cosmos, keep your status accurate, and reflect PTO in Google Calendar (integrated with Slack). Outside the window, work can stay async unless urgent.
π οΈ Which tool, when
π¬ Slack
Messages, pings, quick questions, alignment, follow-ups, escalation when blocked.
π₯ Cosmos
Internal meetings: 1:1s, team syncs, cross-team discussions, quick huddles.
π Notion
Anything that must live beyond a conversation: playbooks, processes, policies, OKRs, decisions.
π Visibility & output KPIs
Every team runs on Quarterly OKRs β broken into weekly outputs. Focus is on outcomes vs. targets, not tasks worked on. Each team shares a simple weekly update, reviewed in weekly 1:1s with your manager.
π Performance & feedback
We run quarterly feedback (1st week of each quarter), an annual review, and 30/60/90-day check-ins for new joiners β with anonymous upward feedback on managers. Consistent gaps are addressed openly. See the Growth & Reviews tab for the full picture.
Meetings & Rituals
Because we're remote and globally distributed, we're intentional about creating moments to connect, learn, and have fun. All meetings happen in our Cosmos virtual office.
Regular rhythm
π’ All-Hands Mandatory
Bi-weekly, every other Monday 5PM SGT. Team-wide updates by product & function, wins, and shoutouts.
π½οΈ Lunch & Learn
Bi-weekly. We spin the wheel to pick a host (who gets a gift card) to share ~10β15 min on their work, a feature, or the industry + Q&A.
π Friday Hangout
Every other Friday 4PM SGT. We spin the wheel for a host who picks the activity β games, trivia, storytelling. Hosts & winners get gift cards.
β Random Coffee Chats
Slack randomly groups 4β5 teammates for a non-work chat. Snap a photo & post in #team-culture to enter the gift-card spin.
π οΈ Tech Demos
Ad-hoc, usually Tuesdays 5:30PM SGT. Tech team shares features or WIP. Open to all β confirmed in #eta.
π Local Team Meetups
3+ teammates in the same city? Organise a casual dinner/activity (3rd or last Thursday), reimbursed via Xero β see budgets below.
Local meetup budget (per person, monthly)
| City | Budget / person |
|---|---|
| Singapore | S$40 |
| Hong Kong | S$40 |
| Bangalore / Delhi | S$30 |
| Manila | S$25 |
Quarterly & annual
π Welcome Jam
Quarterly new-joiner session hosted by Jesus β chill & fun, meet the whole team. That's you!
β‘ Hack Day
Quarterly hackathon β teams step away from usual work to experiment and present what they built.
βοΈ Company Offsite
Annual in-person gathering (past: Bali, Bangkok, KL) β strategy, workshops, Port Calls Awards & team time.
π Year-End Celebration
Secret Santa, fun activities, and a moment to reflect on the year.
Slack Channel Guide
Where to post what. Search to filter the list.
| Channel | Use it for⦠|
|---|
Leaves
We recognise the importance of rest and life outside work. Leave is pro-rated for your start date; the leave calendar runs JanuaryβDecember.
Types of leave
π Annual Leave
14 days paid per calendar year (pro-rata). Take it any time after probation. SG-based team members also get Singapore public holidays on top; those outside SG get off-days in-lieu of public holidays (routed via Talenox for capacity planning).
π€ Sick Leave
14 days per calendar year (pro-rata). Rest and recover β for the flu or anything contagious, please use them.
π Your employment type
Employee (via EOR)
Permanent, employed through a local Employer-of-Record partner with full statutory benefits, and you follow your country's public holidays automatically.
Independent Contractor (IC)
Full-time on a services agreement with higher take-home (you manage your own benefits). No local public holidays β instead you get off-days in-lieu, applied via Talenox.
Not sure which applies to you, or have a benefits question for your country? G is the team's EOR / contractor expert β just ask.
How to request
Learning & Development
We raise the bar through continuous learning, growth, and well-being. Each team member gets up to SGD 1,200 per calendar year to invest in themselves.
What you can spend it on
π Learning & development
Courses, certifications, conferences, workshops, role-related books, coaching, subscriptions (Coursera, Udemy, ChatGPTβ¦).
π§ Wellness & mental health
Gym, yoga, pilates, meditation apps, therapy/counselling with licensed pros, mindfulness & resilience sessions.
π₯οΈ Work equipment
Laptop/desktop, monitor, desk/chair, keyboard, mouse, headset mic. Role-related & pre-approved by your manager.
How it works
Perks & Expenses
Beyond L&D, here's what's covered and how to claim it. Reimbursements go through Xero; submit between the 1stβ30th and it's cleared in your next paycheck on the 5th.
π’ Co-working space β relevant if you're outside Singapore
Prefer working outside home? We reimburse a hotdesk membership (most affordable option) for team members based outside SG. If 2+ teammates are in the same city, coordinate and use the same space. Discuss with your manager & G, get the monthly budget confirmed, then submit receipts monthly via Xero under the Rent line.
π§³ Work travel
For conferences, events & client meetings (approved by your functional head). Only work-related costs are covered β personal add-ons are on you.
βοΈ Flights & stay
Economy only; checked baggage up to 20kg; basic travel insurance covered. Hotels up to 4-star; share where feasible.
π΄ Meals (if not provided)
EU β¬20/day Β· US $20/day Β· Asia SGD 15/day. Client/prospect meals are covered.
π Ground transport
Economical options β Grab, Uber, public transport. Avoid premium rides unless necessary.
πΆ Connectivity
Data-only eSIM/SIM for the trip, up to SGD 20/trip. Roaming & monthly plans not covered.
π Local team meetups
If 3+ teammates share a city, grab dinner or do an activity together (3rd or last Thursday of the month) β reimbursed via Xero. Budgets: SG & HK S$40, Bangalore/Delhi S$30, Manila S$25 per person. Don't forget to share snaps in #team-culture!
Full Travel Expense policy β Co-working policy βGrowth & Reviews
How we support your growth β from your first 90 days through ongoing feedback and reviews, all tied to our CORE values and your team's KPIs.
π± Your first 90 days
Your first 3 months are a probation period. During it, G and your manager run 30 / 60 / 90-day check-ins to make sure you have what you need, clarify expectations, and surface support early. Expect honest, two-way feedback β and ask questions freely.
π Quarterly feedback
In the 1st week of each quarter, your manager recaps the past quarter and aligns on KPIs for the next. You can also give anonymous upward feedback on your manager via a form HR shares, plus quarterly peer feedback on how well our ways of working are being followed.
π Annual performance review
Runs once a year (the 2025 cycle kicks off Feb 2026), reflecting on the full calendar year against your KPIs and CORE values, in four stages:
π If expectations aren't being met
We address gaps early and openly. If a pattern persists (missed weekly outputs, repeated delays, low responsiveness, becoming a blocker), it moves to a structured Performance Improvement Plan (PIP) β a ~30-day plan with clear goals, a midpoint check-in, and support β before any further decision. The goal is always to help you succeed. Full detail in the HR Policy β.
Org Chart & Who to Ask
See where everyone sits and who to reach out to as you ramp up.
π’Who to ask β by function
Feel free to set up a 1:1 with any POC to understand how your role supports theirs.
| Topic | Point of contact |
|---|---|
| HR / People | G (g.belolo@portcast.io) |
| Payroll | Sunaryo Β· Enrico |
| Engineering / Tech support | Stephen Β· Daniel |
| UI / web-app & trial credentials | Uday #trial-deals |
| Data Science / model predictions | Andrew (Andrei) Β· Pitch |
| Analytics / data viz | Kapil |
| Customers / Customer Success | Lily Β· Aman Β· Jesus |
| Product | Simao Β· Manish |
| Sales | Maxime |
| Marketing / sales enablement | Devansh Β· Sree |
| Finance / Accounting | Aditya |
π Angie β your first contacts
Manager: Lily (CS Director). Lean on Aman & Jesus in CS, Simao for product, and Uday for app/login access.
π Kunal β your first contacts
Manager: Stephen (Eng Manager). Lean on Daniel & Uday in eng, Andrew/Pitch for data science, Kapil for analytics.
Industry Primer β Domain 101
New to logistics? Start here. Already in the industry? Use it as a quick reference.
π What Portcast does
A container ship carries thousands of metal boxes across oceans β from a factory in Shanghai to a warehouse in Rotterdam, often through multiple ports, over weeks. When a shipment is late, it means empty factory floors, missed commitments, expensive port fees (demurrage), and cascading failures.
Carriers (Maersk, MSCβ¦) publish ETAs based on planned schedules β but weather, congestion, and breakdowns make those regularly wrong. Portcast uses real-time satellite (AIS) data, carrier updates, weather signals, and ML models to generate more accurate, continuously-updating predictions (pETA) β and tells customers what action to take when something goes wrong.
Mission: to be the most trusted information source for effective and sustainable supply chains. North Star: the monthly number of active containers with actionable data where we can deliver value.
π₯ The three players
| Player | Who they are | Examples |
|---|---|---|
| Carrier | Owns & operates the ships | Maersk, MSC, CMA CGM, Hapag-Lloyd |
| Freight Forwarder / 3PL | Books space from carriers; manages logistics for BCOs | DHL, Yusen, Flexport, Kuehne+Nagel |
| BCO / Shipper | The company whose goods are in the container (our primary focus) | IKEA, AB InBev, Toyota, Unilever |
π¦ The product suite
π’ Container Tracking + pETA
Real-time events + AI predictive ETA. Basic = events + AIS; Premium = pETA, delay reasons, CO2, route. Via API or web app.
π― Command Center Nov 2025
Prioritized risk dashboard for high-volume BCOs β segments containers by delay, rollover, idle time, congestion.
π§Ύ Freight Audit
AI + OCR invoice auditing. 1 in 5 shipping invoices have errors β catches overcharges & builds dispute-ready evidence.
π° Cost Management May 2026
Financial visibility layer β D&D risk, cost analytics, automated audit, allocation insights. The strategic direction.
βοΈ Air Visibility
MAWB tracking β basic milestone & route visibility for air cargo.
ποΈ Terminal & Port Congestion
Terminal-level container data & real-time congestion signals for major ports.
πΊοΈ The container journey
Glossary
The shipping, Portcast & engineering terms you'll hear in your first weeks. Search to find one fast.
Recordings Hub
One place for recorded sessions across Cosmos, Loom & Google Drive. Most Cosmos replay links need no login.
π¦ Product Walkthroughs (self-serve Loom, no login)
βΆπ½οΈ Lunch & Learn highlights
βΆπ οΈ Engineering KT β for Kunal
βΆπ Team & culture
βΆPolicies & Resources
The authoritative pages β bookmark what's relevant to you.
π Policies
ππ Follow & engage
At Portcast, everyone is a salesperson β not closing deals, but building trust by sharing our journey. Engage with our channels and consider a "first months" culture post (send a photo + 3β5 lines to G or Sree for your welcome post).